Meet your winner and finalists

Congrats to Mitchell Drysdale on winning the CM&A Ambassador Award!
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Mitchell Drysdale
An integrated, cross-functional program that creates a thorough peer/customer review strategy, as well as a customer sentiment and feedback journey to improve our platform.
Alison Bukowski
Create a multi-dimensional, highly engaging experience for customers that delivers the opportunities, channels, and platforms for them to connect with my organization, but more importantly with each other.
Jenna Feldman
The Genesys customer advocacy program (GCAP) is our flagship loyalty program where customers can engage with exclusive content and advocacy opportunities, network with their peers, and earn rewards for their advocacy.
Shannon Cardwell
Our peer review program allowed us to put a microphone on the voice of the customer and a microscope of the customer experience.
Katie Moser
Our SAP customer advocacy team focuses on two initiatives, including the peer-to-peer reviews program and the flagship customer program, which both capture and amplify the voice and success of our customers.